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Vivek Cleaning Services

FAQs

Answers about our services, pricing, booking, availability, coverage and payment.

Services

What types of property do you clean?

Offices, business centres, retail units, clinics, warehouses and hospitality venues, as well as villas, apartments and residential building common areas. Most of our regular contracts are with commercial and managed properties.

Do you bring your own equipment and products?

Yes. Our teams arrive with the equipment and safe, approved products each job needs. If your site requires particular products, we can use those instead.

Are your cleaning staff trained and supervised?

Yes. Every team member is trained on our methods, product use and site safety before being assigned, and supervisors carry out regular checks on contract sites.

Pricing

How do you price a cleaning job?

Price depends on the size and type of property, the scope of work, how often we visit and when the work is done. One-off jobs are usually quoted at a fixed price, while regular contracts are priced per month.

Are quotations free?

Yes. Quotes are free and without obligation. For contracts and larger jobs we visit the site first, so the price reflects the real scope of work.

Booking & Availability

Do you work evenings and weekends?

Yes. We work seven days a week and can schedule early-morning, evening or weekend shifts, so cleaning doesn't disrupt your staff, tenants or customers.

How much notice do you need to book a clean?

One-off cleans can often be booked within a few days, subject to availability. Regular contracts usually start after a site visit and agreement on scope and schedule.

Can we reschedule or cancel a visit?

Yes. Visits can be rescheduled free of charge with at least 24 hours' notice. Late cancellations may carry a charge, as set out in your quotation.

Service Areas

Which areas do you cover?

We cover Dubai, including Business Bay, Downtown Dubai, Dubai Marina, Jumeirah Lakes Towers, Al Barsha, Al Quoz, Deira, Bur Dubai, Jumeirah and Mirdif, with Sharjah and Ajman covered by arrangement.

Do you work outside Dubai?

Our teams are based in Dubai. Sites in Sharjah and Ajman can be covered by arrangement, particularly for regular contracts and larger one-off jobs.

Payment

What payment methods do you accept?

We accept bank transfer, card and cash. The payment method and terms for your job are confirmed on your written quotation.

How are regular contracts invoiced?

Contracts are invoiced monthly, with a clear breakdown of the visits and periodic tasks completed. One-off jobs are invoiced on completion unless agreed otherwise.

Still have a question?

Call, WhatsApp or send us a message. We're happy to help.